Personal Data Protection Policy (PDPA) – GetMozzie
Mozzies Pte Ltd (“we”, “our”, “us”) is committed to protecting and respecting your personal data. This Personal Data Protection Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Data Protection Act (PDPA) of Singapore.
1. Purpose of This Policy
This Policy covers the collection and management of personal data when you engage GetMozzie, a pest control and vector management service under Mozzies Pte Ltd. By using our services, you agree to the terms outlined in this Policy.
2. Types of Personal Data We Collect
We may collect the following types of personal data when you interact with GetMozzie:
- Personal Identification Information: Name, phone number, email address, residential or business address.
- Billing Information: Bank transfer details, payment history, and transaction records.
- Service Usage Information: Records of service bookings, inspections, treatments, and communications with us.
- Property/Location Information: Details about your premises (e.g., type of property, pest issues, and site layout if needed).
3. Purpose for Collecting Personal Data
We collect and use your personal data to:
- Schedule and provide pest control inspections, treatments, and follow-up services.
- Process payments and issue invoices/receipts.
- Communicate with you about bookings, reminders, and feedback.
- Maintain accurate service history for quality and compliance purposes.
- Meet legal and regulatory requirements (e.g., NEA pest control reporting).
4. Disclosure of Personal Data
Your personal data may be shared with the following parties when necessary:
- Licensed Pest Control Technicians: To perform inspections, treatments, and follow-ups.
- Payment Processors: For secure payment transactions.
- Regulatory Authorities: When required for compliance purposes.
- Third-Party Vendors: For scheduling, data storage, or operational support (under strict confidentiality agreements).
5. Security of Personal Data
We adopt reasonable technical and organizational measures to safeguard personal data from unauthorized access, use, disclosure, or loss.
6. Retention of Personal Data
We keep your personal data only as long as needed to fulfill its intended purposes or to meet regulatory requirements. Data will be securely deleted or anonymized when no longer required.
7. Access and Correction
You may request access to your personal data or request corrections to keep your information accurate. Contact us using the details below.
8. Withdrawal of Consent
You may withdraw consent for the collection, use, or disclosure of your personal data at any time, subject to legal obligations. Withdrawal may affect our ability to deliver certain services.
9. Contact Information
For questions, feedback, or requests regarding your data, please contact us:
Mozzies Pte Ltd (GetMozzie)
📧 Email: mozziespteltd@gmail.com or askme@mozzie.com
10. Changes to This Policy
We may revise this Policy from time to time to reflect regulatory updates or business needs. The latest version will be available on our platform and applies from the date of posting.